PRIVACY POLICY – GYMFITTIE

LAST UPDATED: MAY 2026

At GymFittie, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your information when you interact with us online, through advertising, or in person.

1. INFORMATION WE COLLECT

We may collect the following personal information when you enquire, sign up, or interact with our ads or services:

Name
Phone number
Email address
Age (if provided)
Health or fitness goals (if provided)
Attendance and membership information
Communication history with us

2. HOW WE COLLECT YOUR INFORMATION

We collect personal information when you:

Submit a form through Facebook or Instagram ads
Enquire through our website or landing pages
Sign up for a trial or membership
Contact us directly by phone, email, or in person
Interact with our booking or management system (GymMaster)

3. HOW WE USE YOUR INFORMATION

We use your information to:

Respond to your enquiries
Book and manage appointments or trial sessions
Provide gym services and membership support
Communicate important updates and reminders
Improve our services and customer experience
Send marketing messages (you can opt out at any time)

4. MARKETING AND COMMUNICATION

We may contact you with updates, offers, or information about our services. You can opt out of marketing communications at any time by clicking unsubscribe or contacting us directly.

We do not sell your personal information to third parties.

5. STORAGE AND SECURITY

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Your data may be stored securely in trusted third-party systems such as GymMaster and Meta (Facebook/Instagram) tools.

6. SHARING OF INFORMATION

We may share your information only with trusted service providers that help us operate our business (such as booking systems, email platforms, or payment processors). These providers are required to handle your information securely.

We will never sell your personal data.

7. ACCESS AND CORRECTION

You may request access to the personal information we hold about you or request corrections if it is inaccurate. To do so, please contact us using the details below.

8. CONTACT US

If you have any questions about this Privacy Policy or how your information is handled, please provide your information through our contact form and we will get back to you within 5 business days.